Global IT Infrastructure Manager

Why Black and Veatch

Recognized by Glassdoor as a 2023 Top 100 place to work and winner of the Newsweek’s 2023 America’s Greatest Workplaces for Diversity, Black & Veatch allows you to lend your talent and perspective to humanity’s biggest challenges in a flexible environment where you are empowered to grow and explore new possibilities. We offer competitive compensation; 401K match and benefits that start day 1. Our hybrid environment allows you to balance your work and personal life.

At Black & Veatch, you own your career with purpose and meaning. You are empowered to grow and explore new possibilities at every step of your career journey. Bring your big ideas knowing you are safe to be who you are and speak up with concerns or questions and put your diverse talents and perspectives to use.

The Opportunity

The Global IT Infrastructure Manager is an extremely critical position in the organization reporting to the Global Director of Infrastructure Operation. This role oversees Black & Veatch’s most important global and critical assets in areas of compute, storage, backup & restore, web servers, databases, file storage, Datacenters, cloud services, upgrades of software and hardware to help develop a high level of security in the most critical infrastructure, remediation & patch management in all offices globally and in all our Datacenters whether on-prem and/or cloud.

The Global IT Infrastructure Manager is a technical professional who in addition to the above responsibilities, also manages IT budget, develops roadmaps & strategies, mange IT Black & Veatch personnel and Manages our Service Provider (MSP). The position is also involve in all IT projects related to infrastructure services and close collaboration with cross-functional teams to support business objectives and drive innovation in infrastructure technologies.

The Team

As part of BV Business Enablement, you will be part of the critical and forward-thinking group that enables our people, projects, and businesses to be as successful as possible by providing creative solutions.   Functions in this group include CIO/Global Information Technology, Diode, ESH&S, Finance, Human Resources, Legal, Risk Management, and Government Affairs and Real Estate and Building Services. 

Key Responsibilities

• Manage and maintain the company’s IT infrastructure, including servers, storage, and backup services in all Datacenters (Azure, on-Prem, remote offices).
• Collaborate with cross-functional teams to ensure efficient and secure data flow.
• Monitor system performance, troubleshoot issues, and implement necessary upgrades.
• Maintain Vendor Relationships.
• Work closely with external vendors and service providers to design and deploy successful solutions.
• Ensure compliance with industry standards (such as ISO, NIST, NERC-CIP) and regulatory requirements.
• Allocate resources effectively to meet project deadlines and operational needs.
• Lead and supervise the IT infrastructure team, including network engineers, system administrators, and external vendors.
• Implement IT infrastructure projects, such as server upgrades, cloud migrations, and disaster recovery solutions.
• Plan and Execute a DR exercise two times a year between our on-prem Data centers.
• Monitor and optimize the performance, reliability, and security of our IT systems.
• Help resolve IT infrastructure issues, such as network outages, server failures, and security breaches.
• Provides guidance, analysis, design, standardization, implementation, and maintenance of server and storage systems in support.
• Manage the data storage systems so that proper allocations in the production and development environments are maintained in accordance with business levels.
• Assess and approve proposed changes affecting Data Center supported infrastructure.
• Forecast infrastructure technology demand including transaction and data volume and timing.
• Ensure adherence to incident, change, and problem management processes.
• Leading and overseeing IT infrastructure and architecture projects from initiation to completion. Coordinating with cross-functional teams and stakeholders, managing project timelines, resources, and budgets.
• Collaborating with other IT teams, business units, and executives to understand their requirements and provide effective IT infrastructure solutions. 
• Communicating complex technical concepts to non-technical stakeholders.
• Oversee and monitor the performance of the Service Provider.

Minimum Qualifications

• Bachelor’s degree or higher in Science, Computer Science, Information Technology, Engineering, or related Field.
• At least 5+ years of people management experience, managing technical teams.
• 10+ years of experience in server and storage management.
• Ability to manage multiple projects at the same time, communicate well verbally and in writing, and be able to prioritize task effectively.
• Effective communication with team members, direct reports, stakeholders, and other departments is essential.
• All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.

Preferred Qualifications

• Leading you Team and prioritization of task, projects, resources, and budget are key responsibilities.
• 10+ years of experience managing Windows Server and Linux Server operating systems.
• 10+ years of experience with Microsoft Active Directory and Azure Active Directory.
• 10+ years of experience with Dell servers and EMC storage hardware
• 10+ years of system virtualization administration 
• 10+ years of Backup & Recovery administration
• 5+ years leading global support team. 
• Willingness to learn innovative technologies and maintain industry knowledge.
• Microsoft certification MCSE strongly preferred.
• ITIL V3 certification preferred.

Salary Plan

Job Grade