Manager, Employee Communications

The Opportunity

As the Employee Communication Manager you will have the opportunity to:

• Work as analyst, with content development and planning responsibilities across internal communications, editorial planning, creative assets coordination, and measurement and reporting
• Have responsibility for initiatives that are complex in nature
• Understand the strategy/vision of assigned work group
• Work under minimal supervision
• Have advanced knowledge of the principles and practices within work group or a recognized body of formal knowledge. This includes knowledge required for complex problems, tools, processes and governance development, strategic analysis of metrics and reporting. 

Key Responsibilities

• Works closely with Communications team leaders and management to develop schedules, milestones, and priorities for internal communications initiatives. 
• Partners with members of the Communications team to identify, create, and publish content; supports editorial and video planning and longer-term scheduling of communication initiatives. 
• Researches, develops, and implements the framework for internal communications, including best practices, recommended tools, measurement, analysis, and reporting. 
• Identifies and implements innovative communications tools and techniques to enhance internal communications effectiveness. 
• Drives consistent internal employee communications strategy, planning, and messaging, with a focus on operations in the Europe, Middle East and Africa (EMEA) region. Increases visibility of leadership, regional operations activities, cross-sector collaboration, and technology-oriented initiatives. 
• Develops and maintains a Content Management System (CMS) to drive efficiency and effectiveness of communications initiatives. (Lytho / Divvy) 
• Prioritizes work; forecasts, schedules, measures, and coordinates resources within assigned projects. (Wrike) 
• Manages the internal email platform (Workshop) end-to-end—overseeing content distribution, list governance, and analytics to drive reach and engagement. 
• Collaborates with enterprise and/or operating businesses / teams in development of editorial strategies in support of Employee Communication campaigns and events. 
• Works proactively with key stakeholders, including executives, across the organization to ensure internal communications align with business objectives and support the company’s culture and values. 
• Participates in the execution of new or changing brand guidelines and procedures to ensure brand management. 
• Plans for effective scheduling and implementation of longer-term communication projects and programs. 
• Manages metrics and reporting on behalf of the Employee Communications team. Gathers system and engagement data for periodic reporting to leadership. Makes recommendations based on findings. (Web-based and Workshop) 
• Assists in coordination with creative services of layout, artwork, and progress through production for internal needs. 
• Helps track and manage budget. 

Preferred Qualifications

• Bachelor’s degree in communications, public relations or marketing. 
• Strong knowledge of content management/project coordination tools. 
• Strong research and analysis skills with strong presentation skills for reporting of data. 
• Strong written and verbal communication skills. 
• Strong computer skills, Intermediate problem solving and organization skills. 
• Strong knowledge of communications concepts and strategy. 
• Strong collaboration skills. 
• Strong knowledge of company editorial and brand standards/ practices / governance. 
• Proficient with the Adobe Creative Suite as well as Wrike, Workshop, and Divvy. 
• Intermediate multi-tasking skills and attention to detail. 
• Intermediate interpersonal and networking skills. 
• Intermediate knowledge about innovative technologies or applications that could enhance efficiency or metrics/engagement tracking. 
• Intermediate negotiating skills. 

Minimum Qualifications

• Bachelor's degree in related field preferred, or equivalent experience
• 6+ years progressive experience, including 2+ years supervisory
• All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.

Work Environment/Physical Demands

Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance and work assignments.

Salary Plan

Job Grade