Remote Operations Center Manager

Why Black and Veatch

Black & Veatch allows you to lend your talent and perspective to humanity’s biggest challenges in a flexible environment where you are empowered to grow and explore new possibilities. We offer competitive compensation; 401K match and benefits that start day 1. 
 

Our hybrid environment allows you to balance your work and personal life. At Black & Veatch, you own your career with purpose and meaning. You are empowered to grow and explore new possibilities at every step of your career journey. Bring your big ideas knowing you are safe to be who you are and speak up with concerns or questions and put your diverse talents and perspectives to use.

The Opportunity

This position functions as the manager of the Remote Operations (Control) Center (ROC), responsible for creating and maintaining standard operating procedures and leading the team of operators. This position will have care custody and control of the ROC and lead the integration of new clients and assets into the ROC which will require periodic travel to site to support integration activities. Reports to: Technical Team Lead.
 

The Team

Black & Veatch’s Asset Management Team focuses on helping clients plan, operate, maintain, monitor, rehabilitate, and replace their assets in the right way at the right time. The result is that clients optimize asset performance, manage risk, and drive down operational, maintenance, and capital costs.

The Remote Operations Center Team is a specialized group responsible for operating and monitoring assets for clients as well as documenting and tracking progress of maintenance related work. This Lead Operator position will report to the Asset Management Operations Manager.

Key Responsibilities

• Performs Real-time operations of distributed asset power generation technologies in Remote Operations Center (ROC.)
• Interfaces with multiple parties for identification, diagnosis and resolution of site operations and maintenance problems, including the site O&M team, site owner, regulatory agencies, and B&V leadership.
• Engages in multiple aspects of ROC responsibilities.
• Follows scheduled energy dispatch instructions.
• Develops processes and procedures for both site-specific projects and the Remote Operations Center.
• Ability to do shift-work as required
• Schedules and coordinates operator schedules including holidays, OT, and coverage.
• Identifys and ensures operator training is completed and developed as needed.
• Assists with Monitoring & Diagnostics (M&D) teams using predictive analytics for proactive monitoring of power generation, renewables, process industries and distributed generation assets.
• Plans, organizes, and leads project activities as well as manages the cost reduction activities from idea to implementation.
• Contacts potential and existing clients to support contracts as well as gain new contracts.
• Creates tracking methods to track progress of the current and future ROC projects.
• Achieves goals in various metrics, from contract signature to routine operations using KPIs.
• Maintains and records compliance standards and evidence.
• Assists operators with daily duties.
• Gathers needed information and builds routine reporting as necessary.
• Maintains accurate record keeping within B&V guidelines.
• Implements and maintains ROC control system software.
• Implements and maintains ROC digital logging solution in a ready for audit state.
• Ensures quality control standards are met based on B&V guidelines.

Management Responsibilities

Preferred Qualifications

• Associate Degree, certificate, or trades/vocational experience preferred
• 10+ years of related work experience
• Previous Operations experience related to Battery Storage, Solar, Wind, Simple Cycle Thermal Generation, or Combined Cycle Thermal Generation
• ROC Lead/Manager experience preferred
• Advanced industry knowledge including technology and project management
• Advanced knowledge of Power Plant systems and Processes
• Intermediate knowledge of NERC responsibilities
• Basic knowledge of construction and constructability practices and principles 
• Team leadership experience

Minimum Qualifications

• High School diploma required 
 

Work Environment/Schedule

• Hybrid work schedule: 3 days in office and 2 days remote 
• Typical office environment Including sitting, walking, talking, hearing, reading, writing, keyboarding, driving, filing, reaching, stooping, crouching, bending, standing for extended periods of time, lifting or carrying up to 40 pounds. This position would require working in a typical office environment. The position may entail prolonged periods of sitting and computer use, and the professional would ideally be able to maintain focus and attention to detail throughout the workday.

Salary Plan

Job Grade