Tools & Implementation Specialist

Job Summary

The Tools & Implementation Specialist assists in the development, maintenance, and implementation of craft and staff training programs for Black & Veatch construction professionals—driving improved workforce competency, compliance, and consistent adoption of digital tools enterprise‑wide. This role deploys and delivers tools and technology training (e.g., InEight Plan & Progress, Procore) to construction project teams, with a focus on reducing scheduling errors, improving reporting accuracy, and enhancing productivity through Advanced Work Packaging (AWP) and WorkFace Planning (WFP) best practices to support a ONE B&V approach and consistent tool adoption. Responsible for continuous improvement feedback for Construction Management Technologies systems and procedures.

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Key Responsibilities

• Training Needs Assessment, Curriculum Development, Instruction Delivery & Facilitation
  • Conduct training needs assessments to identify skill gaps in AWP/WFP, work packaging, and software usage.
  • Design and develop comprehensive training materials (manuals, presentations, e learning modules, simulations, and practical exercises) tailored to project needs and software updates.
  • Build curricula for Coordinators, Superintendents, and Front Line Supervisors using Work Packaging and Plan & Progress workflows.
  • Deliver training via multiple modalities: classroom, workshops, on the job mentoring, and virtual/hybrid sessions, tailoring content for diverse audiences (engineers, superintendents, site management, field crews) to ensure clarity, relevance, and engagement.
  • Provide hands on instruction with InEight Plan (CWP/IWP creation and management) and InEight Progress (daily planning and quantity tracking).
• Best Practices & Adoption
  • Coach personnel in AWP and WFP best practices to maximize efficiency and align with project objectives and the Path of Construction.
  • Promote standardized work processes and consistent tool usage across projects.
• Tracking, Evaluation & Continuous Improvement
  • Track, schedule, and monitor training for staff and craft; maintain accurate attendance and certification records for compliance and auditing.
  • Monitor trainee progress; assess learning outcomes through tests and practical application; adjust programs to meet objectives.
  • Collaborate with PMs and field teams to troubleshoot processes, collect feedback, and update curriculum to reflect new procedures or software functionality.
  • Make recommendations on tool configuration for field workflows.
  • Support integration between InEight, Procore, and project schedule systems.
  • Advise project leadership on how to resolve adoption resistance.
• Stakeholder Collaboration & Communications
  • Partner with Safety, HR, Quality, and Operations to align training solutions with business needs.
  • Assemble and deliver communications, presentations, and collateral for meetings, events, and leadership updates.
  • Support strategic planning, budgeting insights, and resource forecasting related to training initiatives.

Management Responsibilities

Preferred Qualifications

• 5+ years field operations experience
• Bachelor’s degree in Business, Construction Management, Engineering, Education, or related field.
• Fundamental understanding of adult learning principles; experience delivering training in person, virtual, and hybrid.
• Credentials such as Certified WorkFace Planne or AWP University (or equivalent) are highly desirable.
• Experience across open shop and/or union environments; direct hire project exposure.
• Demonstrated problem solving ability; deductive logic; sound decision making in dynamic project contexts.
• Experience in operations, learning management systems, and/or formal teaching.
• Proven track record of self direction, prioritization, and exceptional time management.
• Demonstrated competency in Developing Talent; strong team orientation and service mindset.

Minimum Qualifications

• 3+ years of relevant experience in training, operations, or project delivery; prior experience developing individuals in a leadership/training capacity.
• Open shop and/or union experience required. Direct Hire experience required for Direct Hire assignments.
• Significant hands on experience in construction or project management with expertise in AWP/WFP methodologies.
• Proficiency with project management software, specifically InEight Plan & Progress; familiarity with related InEight applications (e.g., InEight Model) and Procore.
• Strong instructional and facilitation skills: ability to communicate complex information clearly to varied audiences.
• Excellent organizational, administrative, communication, and interpersonal skills.
• Proficiency in Microsoft Office applications, including PowerPoint, Word, and Excel.
• Experience using Learning Management Systems (LMS) for tracking, reporting, and delivering training.
• Ability to create, edit, and deliver digital training materials using presentation, document, and spreadsheet tools.
• Familiarity with virtual training platforms (e.g., Microsoft Teams, Zoom, WebEx).
• Strong general computer literacy, including file management, digital communication, and basic troubleshooting.
• Experience using or adapting instructional technology tools such as projectors, smart boards, online testing systems, or content authoring tools.
• Ability to work, communicate, and deliver instruction effectively in both in person and remote environments.

Work Environment/Physical Demands

Demonstrate regular, reliable attendance; meet deadlines; communicate professionally; and perform work safely and effectively across varied site conditions.​

Work overtime or weekends as required; travel and adapt to different project locations and environments.

This is an office-based role with ~30% to 50% travel.

Salary Plan

Job Grade