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HRIS Talent Application Specialist

Date:  Jul 1, 2026
Location: 

Overland Park, KS, US

Company:  Black & Veatch Family of Companies

Together, we own our company, our future, and our shared success.

 

As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of difference.  

 

Company : Black & Veatch Corporation  

Req Id : 115758 

Opportunity Type : Staff 

Relocation eligible : No 

Full time/Part time : Full-Time  

Project Only Hire : No 

Visa Sponsorship Available: No 

 

Why Black & Veatch?

 

At Black & Veatch, you’ll be part of work that matters—designing, creating, and building the infrastructure communities rely on every day, from concept through execution.

 

We care about how the work gets done as much as what we build. Safety is built into every decision, and people look out for each other—speaking up, collaborating, and doing the right thing because it affects real lives.

 

You’ll work alongside teams solving complex challenges and turning ideas into solutions that perform in the real world—gaining hands-on experience across projects, technologies, and disciplines.

 

Ownership shows up in how we work. We take responsibility for outcomes, follow through on commitments, and take pride in what we deliver. As a 100% employee-owned company, employees share in the long-term success we build together.

 

With flexible ways of working and meaningful development opportunities, you’ll build a career you can be proud to stand behind.

The Opportunity

The HR Talent Application Specialist administers, configures, and supports HR talent and service-delivery applications, including SAP SuccessFactors (Performance Management, Goals, Succession Planning, and Mentoring) and Zendesk. This role partners with HR, IT, and business stakeholders to optimize talent processes, manage system enhancements and integrations, troubleshooting issues, develop reporting and analytics, and drive user adoption. The specialist also identifies opportunities to leverage automation and Artificial Intelligence to improve efficiency, accuracy, scalability, and overall employee experience. 

Key Responsibilities

  • Support annual and ongoing talent management processes through system configuration, testing, reporting, troubleshooting, and user support.  
    • Goal plan administration, performance form configuration, feedback processes, route maps, permissions, templates, calibration support, and performance reporting. 
    • Succession planning administration, including talent profiles, talent cards, succession nominations, talent pools, replacement planning, talent review preparation, reporting, and data integrity. 
    • Mentoring program administration, including program setup, participant experience, matching processes, communications, reporting, and continuous improvement. 
  • Administer and optimize Zendesk (HR Help Center) to support HR service delivery by: 
    • Configuring ticket forms, fields, workflows, automations, triggers, service level agreements (SLAs), routing rules, views, and macros. 
    • Managing users, roles, permissions, and security settings to ensure appropriate access and compliance. 
    • Enhancing service operations through process automation, workflow optimization, and continuous improvement initiatives. 
    • Developing dashboards and reports to monitor service performance, identify trends, and support data-driven decision making. 
    • Supporting integrations with HR and business systems, troubleshooting platform issues, coordinating vendor support, and managing system enhancements. 
    • Delivering end-user training and support. 
  • Serve as a subject matter expert and trusted advisor by proactively identifying business needs, evaluating system capabilities, recommending solutions, and driving issues through resolution with minimal supervision. 
  • Ensure integration with other 3rd party systems are working as expected to maintain user base data within the application. 
  • Lead or support system upgrades, enhancements, release reviews, configuration changes, regression testing, user acceptance testing (UAT), defect resolution, and production deployment activities. 
  • Analyze processes, gather requirements, and translate business needs into scalable system solutions and process improvements Develop and maintain system documentation, including configuration workbooks, business process documentation, support procedures, testing scripts, troubleshooting guides, release notes, training materials, and knowledge articles. 
  • Ensure data accuracy, privacy, security, and regulatory compliance through audits, system validation, role-based security reviews, data quality monitoring, and issue resolution. 
  • Generate, validate, and analyze reports, dashboards, and metrics to support talent programs, leadership decision-making, service delivery performance, and continuous improvement efforts. 
  • Identify, evaluate, and leverage Artificial Intelligence (AI) and automation capabilities to improve HR service delivery, streamline processes, reduce manual effort, enhance user experiences, improve data quality, and increase operational efficiency. 
  • Stay current on emerging HR technology trends, vendor roadmaps, and best practices to recommend innovative solutions that maximize system value and business outcomes. 

Preferred Qualifications

  • 5+ years’ experience in related field. 
  • Hands on experience administering and configuring within HR systems such as:  
    • SAP SuccessFactors 
    • Oracle Fusion HCM 
    • Workday  
  • Strong understanding of talent management processes, including goal setting, performance reviews, feedback, succession planning, talent reviews, mentoring programs, and employee development. 
  • Experience with learning and maintaining new HR technology modules.  
  • Experience supporting annual performance cycles, goal plan launches, form configuration, route maps, permissions, templates, calibration support, and related communications. 
  • Strong troubleshooting skills with the ability to diagnose configuration, data, permissions, integration, workflow, and end-user experience issues. 
  • Experience with end-to-end testing, including unit testing, integration testing, regression testing, user acceptance testing, test script development, and defect tracking. 
  • Ability to explain complex system logic, configuration decisions, reporting outputs, and process impacts to both technical and non-technical stakeholders. 
  • Demonstrated understanding of role-based access controls, data privacy and compliance requirements, audit processes, and the appropriate management of sensitive employee and talent data. 
  • Experience partnering with HR Centers of Expertise, HR Operations, IT, Digital and Information Technology, vendors, and business leaders to deliver system enhancements and process improvements. 
  • Strong documentation, communication, facilitation, and change management skills, with the ability to support training, adoption, and ongoing user enablement. 
  • Demonstrated curiosity and initiative in researching new system functionality, emerging HR technology trends, and Artificial Intelligence capabilities. 
  • Proven ability to independently identify inefficiencies and make sound recommendations based on system capabilities, feasibility of execution and system best practices. 

Minimum Qualifications

All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following:

  • criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.

Work Environment/Physical Demands

Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance and work assignments.

Salary Plan

ADM: Administrative/Business

Job Grade

016

Black & Veatch endeavors to make www.bv.com/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process because of a disability, please contact the Employee Relations Department at +1-913-359-1622 or via our accommodations request form. This contact information is for disability accommodation requests only; you may not use this contact information to inquire about the status of applications. General inquiries about the status of applications will not be returned.

 

Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy.

 

Our comprehensive benefits portfolio is a key component of this commitment and offers an array of health care benefits including but not limited to medical, dental and vision insurances along with disability and a robust wellness program.

 

To support a healthy work-life balance, we offer flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time.

 

A variety of additional benefits are available to our professionals, including a company-matched 401k plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan and the B&V Credit Union. Professionals may also be eligible for a performance-based bonus program.

 

We are proud to be a 100 percent ESOP-owned company. As employee-owners, our professionals are empowered to drive not only their personal growth, but the company's long-term achievements - and they share in the financial rewards of the success through stock ownership.

 

By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients.

 

BVH, Inc., its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law.

 

Notice to External Search Firms: Black & Veatch does not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Black & Veatch Talent Acquisition engages with search firms directly for hiring needs.


Nearest Major Market: Olathe
Nearest Secondary Market: Kansas City
Job Segment: Engineer, Engineering

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