Workers Compensation Administrator
Overland Park, KS, US
Together, we own our company, our future, and our shared success.
As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of difference.
Company : Black & Veatch Corporation
Req Id : 117027
Opportunity Type : Staff
Relocation eligible : No
Full time/Part time : Full-Time
Project Only Hire : No
Visa Sponsorship Available: No
Why Black & Veatch?
At Black & Veatch, you’ll be part of work that matters—designing, creating, and building the infrastructure communities rely on every day, from concept through execution.
We care about how the work gets done as much as what we build. Safety is built into every decision, and people look out for each other—speaking up, collaborating, and doing the right thing because it affects real lives.
You’ll work alongside teams solving complex challenges and turning ideas into solutions that perform in the real world—gaining hands-on experience across projects, technologies, and disciplines.
Ownership shows up in how we work. We take responsibility for outcomes, follow through on commitments, and take pride in what we deliver. As a 100% employee-owned company, employees share in the long-term success we build together.
With flexible ways of working and meaningful development opportunities, you’ll build a career you can be proud to stand behind.
The Opportunity
The Workers Compensation Manager is responsible for managing the end-to-end workers' compensation claims process to ensure timely, fair, and cost-effective resolution of employee injury claims. This role oversees external partners, drives adherence to regulatory requirements, and implements best practices that reduce claim duration and total cost of risk. This role serves as an advisor to HR, Risk Management, and Operations by providing trend analysis, metrics, and recommendations related to workplace injuries. The ideal candidate combines strong technical claims expertise with a focus on continuous improvement.
Key Responsibilities
- Oversee the full lifecycle of workers' compensation claims — from initial report through closure — ensuring timely, accurate, and compliant handling
- Serve as primary liaison to third-party administrators (TPAs), insurers, defense counsel, and medical networks; monitor performance against SLAs and negotiate improvements as needed
- Review and authorize claim strategies, reserve levels, settlements, and litigation plans in alignment with company policies and financial objectives
- Monitor claims for early identification of high-risk or complex cases; intervene proactively to influence outcomes, including return-to-work and modified duty programs
- Ensure compliance with all applicable federal and state workers' compensation statutes, regulations, and reporting requirements
- Develop, implement, and maintain standard operating procedures and best practices for WC claims management across the organization
- Partner with Risk Management, HR, Safety, and Operations to analyze injury trends, identify root causes, and recommend loss reduction initiatives
- Prepare and present regular reports and dashboards on claims metrics (claim counts, costs, lost time, open inventory, reserves) for leadership
- Collaborate with internal stakeholders to integrate WC claims management with disability, leave of absence, and occupational health programs
- Manage WC-related financials including reserves, payments, recoveries, and budgeting support
Preferred Qualifications
- Experience in a complex, multi-location or multi-state organization (union/non-union environments a plus)
- Background in developing and implementing return-to-work and transitional duty programs
- Demonstrated success reducing WC claim costs, improving closure rates, or enhancing overall program performance
- Additional certifications such as CPCU, WCCA/WCCP, or CSP
- Experience with data analytics, dashboards, or BI tools for claims reporting and trend analysis
Minimum Qualifications
- Bachelor's degree in Risk Management, Business Administration, Human Resources, or a related field (equivalent experience may be considered)
- 5–7+ years of progressive WC claims experience
- Demonstrated expertise with multi-state workers' compensation laws, regulations, and claims practices
- Experience managing TPAs, insurers, legal counsel, and medical providers in a mid-to-large employer environment
- Strong understanding of claim reserving, litigation management, return-to-work programs, and cost containment strategies
- Proficiency with claims management systems and Microsoft Office (Excel, Word, PowerPoint)
- Professional designations such as AIC (Associate in Claims) or ARM (Associate in Risk Management) strongly preferred
All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.
Certifications
- Professional designations such as AIC (Associate in Claims) or ARM (Associate in Risk Management) strongly preferred
- CPCU, WCCA/WCCP, or CSP desired
Work Environment/Physical Demands
Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance and work assignments.
Salary Plan
Job Grade
Black & Veatch endeavors to make www.bv.com/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process because of a disability, please contact the Employee Relations Department at +1-913-359-1622 or via our accommodations request form. This contact information is for disability accommodation requests only; you may not use this contact information to inquire about the status of applications. General inquiries about the status of applications will not be returned.
Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy.
Our comprehensive benefits portfolio is a key component of this commitment and offers an array of health care benefits including but not limited to medical, dental and vision insurances along with disability and a robust wellness program.
To support a healthy work-life balance, we offer flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time.
A variety of additional benefits are available to our professionals, including a company-matched 401k plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan and the B&V Credit Union. Professionals may also be eligible for a performance-based bonus program.
We are proud to be a 100 percent ESOP-owned company. As employee-owners, our professionals are empowered to drive not only their personal growth, but the company's long-term achievements - and they share in the financial rewards of the success through stock ownership.
By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients.
BVH, Inc., its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law.
Notice to External Search Firms: Black & Veatch does not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Black & Veatch Talent Acquisition engages with search firms directly for hiring needs.
Nearest Major Market: Olathe
Nearest Secondary Market: Kansas City
Job Segment:
Engineer, Engineering